Previously I wrote about registering to GP and couple days ago we visited the GP for the first time. But like one might guess - there were some issues with our registration.
The whole process started when we moved to Kirkcaldy and we filled the address change form for the NHS. The GP assignment office in Edinburgh had their raffle and we were placed for a GP on other side of the town. How come I saw this happening... But we rebelled and we sent a polite email to the office. Shortly after that we got a letter from NHS apologising silly assigment and we were assigned to the closest GP. The GP was the same we visited in the very first place.
So, couple days ago we went to this GP to return the health questionnaire and to receive quick health checkup. But we weren't in their system anymore because we were assigned back to the GP on other side of the town. After some discussion with the staff, two phone calls from senior member of the staff to the assignment office and almost an hour waiting we were assigned back to the right GP. We also heard some explanation of overlapping automatic and manual patient data systems, NHS politics etc.
After similar experiences, not just in the UK, I am always overwhelmingly astonished when something actually works as promised on the first attempt.
Is it impossible to get things right on the first attempt?
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